Sometimes, customers may not receive an order confirmation immediately after purchasing a digital product on Landom.store. This article explains what to do if your order confirmation or download link is missing.
Check Your Email
Confirm that you provided the correct email address during checkout.
Look in your spam, junk, or promotions folder, as the confirmation email may be filtered.
Ensure that your email inbox is not full, which can prevent new emails from arriving.
Account Dashboard
If you created an account on Landom.store, log in to your account dashboard. All your purchased products and download links will be available there regardless of the confirmation email status.
Contact Support
If you still cannot locate your order confirmation or download link:
Email support@landom.store with your order number and the email address used for purchase.
Provide any relevant details, such as the product name and purchase date.
Our support team will verify your order and resend your download link promptly.
Best Practices to Avoid Missing Confirmations
Always double-check your email address before completing checkout.
Whitelist support@landom.store in your email client to prevent messages from being filtered.
Keep a backup of your purchased products once downloaded.
Important Notes
Missing confirmations are usually caused by email filters or input errors, not system errors.
Digital products purchased are instantly available once payment is processed, so contacting support ensures you can access them quickly.
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